Florist Flow Support
Last updated: 31 August 2026
How we can help
Get help setting up preparation time, cutoff rules, unavailable dates, card choices, card images, product rules, delivery, pickup, or Shopify-hosted billing.
Before contacting us
Please include your store's myshopify.com address, the page where the issue appears, what you expected to happen, and a screenshot with customer information removed.
Email support
Email huhululuworld@gmail.com. We aim to reply within two business days. Please do not send passwords, payment card details, or customer personal information.
Useful checks
Confirm that the Florist Flow theme app block is enabled, the product is included in your rules, pickup or delivery is configured in Shopify, and the requested date remains available under your preparation and cutoff settings.